Frequently Asked Questions

Digizani is a worldwide provider of multiple video game platform keys, in-game currency, in-game items, power levelling features and gaming accessories.

Our goals are simple, to create innovative gaming solutions, instant delivery of keys/games/cards through our unique automated system, we have a vast array of global trading groups which through our trading portal provide real time updates on the status of your order made as well as ensure delivery is quick and secure.

At any point in the order process you may wish to be updated, a chat link is issued to your email which is used to correspond with our network of suppliers over any queries or questions you may have related to the order made.

We continually strive to extend our range of products and services as well as offer professional and customer friendly support over any uncertainty or help needed. It is imperative to our team that you value and are satisfied what we offer and through our many years of experience in multiple gaming communities, our attention to detail, willingness to help and continually improve, ensure you're gaming needs are adequately covered.

DigiZani Ltd
In Game Innovation

We strive to offer the most popular and usable payment gateways, which is why we offer G2A Pay, they allow worldwide recognised payment systems through their own payment gateway. All major credit and debit cards can be used, are safe, secure and trusted by millions who regularly use these payment gateways.

To protect against fraud we occasionally hold orders, if this happens you will receive a message before gaining access to your order delivery page that will request you to complete a short verification procedure, this ensure's the purchase is authorised by the card holder and all details relate to the card holder's address which must match the same on the account they have made with us. Your order will manually be checked by one of our staff and should be cleared within approximately one hour, if we require any further information we will contact you via email.

We are a fully registered company in United Kingdom, under Digizani Ltd, company number 09039320.

The majority of our product pages which have regular sales, have positive feedback left from previous customers that have purchased through our website, any uncertainty before purchase can be answered over our social media accounts, feel free to reach out and we'll gladly answer any questions you may have.

Worldwide, due to the majority of our products being digital and virtual, it allows us to deliver this to any person from any region of the world. Game accessories and gaming merchandise can also be shipped worldwide, free of charge.

The CD Key is the serial number or product code which is a combination of letters and numbers that activates a product, normally found on a sticker inside the game's case or printed on the game's quick reference card. The purchased CD Key is used to register and activate the relevant game. Depending on the product, we provide this in the form of a scan of the code or the actual code in text format.

Our unique and self-developed CD key delivery system allows for instant and automatic allocation of CD keys. Once the customer makes payment and passes the fraud checks the CD key will be made available on their digizani.com order page, if you miss it after purchase, an order page link will be provided to your email address, this enables our customers to experience fast and efficient self-service - whenever they want.

The CD Key is the serial number or product code which is a combination of letters and numbers that activates a product, normally found on a sticker inside the game's case or printed on the game's quick reference card. The purchased CD Key is used to register and activate the relevant game. Depending on the product, we provide this in the form of a scan of the code or the actual code in text format.

To protect against fraud we occasionally hold orders, if this happens you will receive a message before gaining access to your order delivery page that will request you to complete a short verification procedure, this ensure's the purchase is authorised by the card holder and all details relate to the card holder's address which must match the same on the account they have made with us. Your order will manually be checked by one of our staff and should be cleared within approximately one hour, if we require any further information we will contact you via email.

You can redeem all types of prepaid codes, including Microsoft gift cards and Xbox Live Gold subscription cards, on your Xbox One console and use them immediately. To do so, follow these steps:

1. Press the Xbox button  to open the guide, and then select Home. Make sure you’re signed in to the Microsoft account for which you want to redeem the code.
2. On the Home screen, scroll right and select the Microsoft Store icon.
3. Select Use a code.
4. Use the onscreen keyboard to enter your 25-character code on the Redeem your code or gift cardscreen, and then select Next to finalize your redemption. Don’t worry about hyphens, the system takes care of those for you.

Once your code is redeemed, you’ll receive a confirmation message

1. Sign in to the Microsoft account for which you want to use the prepaid code.
2. Press the Guide button on your controller.
3. Select Games & Apps, and then select Redeem Code.
4. Enter the 25-character prepaid code, and then select Done.
5. When prompted, select Yes to confirm the redemption.

1. Launch the Xbox app.
2. Sign in to your Microsoft account.
3. Press the Menu icon in the top-left corner.
4. From the drop-down, select Microsoft Store.
5. Select Redeem a code.
6. Enter your 25-character code on the Redeem your code or gift card screen, and then select Next to finalize your redemption. Don’t worry about hyphens, the system takes care of those for you.

1. Open a PlayStation Network (PSN) account (or use your existing PSN account).
2. Select the PlayStation Store icon on the PS4 system home screen.
3. On PlayStation Store, select 'Redeem Codes' at the bottom of the menu.
4. Enter the code.
5. Once the code has been entered correctly, select 'Continue' on the dialog box.
6. Select 'Confirm' to accept the Trial Code Terms of Service.
7. Select 'Continue' to complete code redemption.

Please note that the code is case sensitive and must be entered exactly as displayed.

1. Go to the PlayStation®App on your compatible iPhone or Android device (go to https://www.playstation.com/en-us/explore/ps4/app/ for details).
2. Open a PlayStation Network (PSN) account or use your existing PSN account to log in to the app.
3. Open the app menu with the PS Button at the bottom of the screen, and select the Redeem Codes icon.
4. On the Redeem Codes screen, select “Continue.”
5. Use the on-screen camera to scan the voucher code numbers as they appear on your computer screen or printed material, or select the option at the bottom of the screen to enter the code manually.
6. Press ‘Continue’ to complete code redemption.

Please note that the code is case sensitive and must be entered exactly as displayed.

1. Go to http://account.sonyentertainmentnetwork.com.
2. Create a PSN account (or log in using an existing PSN account).
3. Select 'Redeem Prepaid Card'
4. Enter code and click 'Continue'

Please note that the code is case sensitive and must be entered exactly as displayed.

1. Go to the PlayStation®Store from your PS Vita home screen.
2. Create a PSN account (or log-in using an existing PSN account).
3. Select the 'Redeem Codes' icon.
4. Enter the 12 character voucher code and select 'Next'.

Please note that the code is case sensitive and must be entered exactly as displayed.

1. Launch Steam and login to your Steam account.
2. Click the Games Menu.
3. Choose Activate a Product on Steam.
4. Follow the onscreen instructions to complete the process.

Please note that the code is case sensitive and must be entered exactly as displayed.

1. Login to Origin with the EA account you would like your game added to.
2. Click on the Origin menu at the top left.
3. Select "Redeem Product Code".
4. Enter the serial key from the back of your game manual.
5. The game will be added to your "My Games" section of Origin.

You can also redeem your code via the web:

1. Go to activate.ea.com
2. Log in with your EA / Origin account information.
3. Enter your product code in the "Redeem Your Code" page.

1. Start by downloading/installing your Ubisoft game using the download provided on the games product page.
2. Once the install is complete, launch the game by either locating the game's shortcut or browse for the game in the Start > Programs list.
3. Once Uplay launches, enter your Uplay account username and password.

Please note that the code is case sensitive and must be entered exactly as displayed.

Some games need to be activated via the Developers Website. E.g. World of Warcraft is activated via battle.net.

Please note that the code is case sensitive and must be entered exactly as displayed.

Upon registering through the supplier portal registration page:
A staff member will review your application details and be in contact with you, upon the application being accepted through the game services that you can provide, you will gain access to the trader portal system where you are able to take orders that are made from the website for the services that you can cover.

Before you are eligible to take orders on the trader portal system, an agreement is made with a section manager of the site over what you wish to earn, this is then calculated into the listing that is made on the website to cover what you wish to earn, as well as what Digizani will make in profit.

To receive payment, you simply would add your PayPal email address on to your account through the trader portal system, payments to all suppliers are conducted using PayPal Mass Payments, no fees are received by each supplier and payments are released between each day at 11-12pm GMT, the maximum time period to wait for a pay release is 3 days.

Due to you representing our brand a strict code of conduct must be adhered to whilst representing us as a supplier and being in direct communication's with customers: 

These are as follows:

• Preferably fast delivery times on the goods or services you can provide. 
• Good grammar and communication's whilst in dialogue with customers from our website. 
• Can provide customers good support over any queries they may have before or after the delivery of their ordered goods, some may require an explanation on a meeting point, how to sell items to gain a certain particular in game currency, where to perform a certain task in-game etc. 
• Proof of delivery: We strictly request that each order a supplier takes to be delivered, must include a before and after image/screenshot/video footage of the goods they have delivered for the customer.       To make an order become payable, either the customer them self must confirm on the order page that they have received delivery and marked it as received, or a staff member after you have provided proof of the delivery. It then transmits through to the admin payment system which is paid once the director of operation's performs a pay release to all suppliers that have completed the orders for that working day. 
• Joining a Discord server which allow's you to be in direct communication with a section manager of the site and other suppliers for that same game market you provide a service on. This help's to create more innovative services through collaborating as a team and sharing ideas on how to improve both the service and better listings on to Digizani's website, which of course benefit you financially. 

The trader portal system has a review system which takes feedback from each customer that has purchased through the website in which you have delivered, we also can see statistics of supplier's delivery times and how they interact with customers which we can review and decide upon any supplier questioning if they can increase their rate of pay per order. 

This will only be decided after a set period where good consistency can be shown over delivery times, communication's, support and in how they work with staff to improve the section they cover to have a wider outreach in how it can generate sales.

Our marketing strategy at all times is focused on expansion and to reach region's where the game services that are listed on Digizani can be made aware. 

This would be covered over the following methods: 

• SEO (search engine optimisation) 
• Facebook, Twitter, Instagram etc
• Affiliates of our website
• Sponsored Ads (websites, Google, Facebook, Twitter, Forums)
• Youtube Sponsorships (Large traffic based channels promoting various sections of the website)
• Email newsletters (A subscriber count of well over 100,000 people)
• Word of mouth (Providing good service and quick delivery create's a knock on effect of customers telling friends/family about the site and what is on offer for them. 
• Agency's which work specifically for us to focus on various other marketing campaigns.